VlgeHOA

All features available in the standard version of the Vlge platform

All Features

See a full report on emails sent with status

📧 Email Delivery Reporting

All basic features for managing your community

⚙️ Features for Admins & Board Members

How to review and approve new user access requests.

👩🏽‍💻 Admin Guide: Processing Access Requests

How administrators process, review, and manage architectural change requests.

🛠️ Admin Guide: Managing ACC/ARB  Requests

How to upload, organize, and manage community documents.

📑 Admin Guide: Managing Documents

How administrators create, track, and resolve violation notices.

⚠️ Admin Guide: Managing Violations

Board members can create and manage tasks with due dates and owners

📋 Task List: Creating & Managing Tasks

Setting up and managing HOA committees in Vlge. (Groups)

☕️ Admin Guide: Managing Committees

How to generate and export various administrative reports.

📊 Admin Guide: Running Reports

How to setup and run a community poll (Admins Only)

🗳️ Poll Manager (Surveys)

🗺️ Vacant Lots

Your members can choose electronic consent where permitted

☑ Electronic Consent: User Profile Choice

As volunteers, having another set of compliance guidelines can be alot. Vlge is here to provide guidance.

📝 Meeting Minutes: Important Notes

Some lots are best referred to as a Lot # when vacant

# Lot Number vs Street Address

You can add various property types to your community

🏠 Property Type Options

📖 Guides

Edit, Add, or delete tags for organizing your community data

🏷️ Setup: Tag Manager

Create and join community groups for committees and interests.

🏘️ Setup: Community Groups

You can provide very specific guidance articles per project type

ACC/ARB Setup: Guidance Items

Build your own community website with Vlge tools

🌎 Website Builder

Build your communities public facing page with Vlge Tools

🌎 Website Builder: Get Started

Details on the available section types in the builder

🌎 Website Builder: Section Types

Adding your own domain name to your Vlge hosted website

🌎 Website Builder: Custom Domain Setup

Your community navigation includes a default Community Home

🏠 Admin Guide: Setting up Community Home

You can assign permissions to Roles in the Admin

👥 Admin Guide: Managing Roles

How administrators can add, edit, and manage community member accounts.

🧑‍🧑‍🧒‍🧒 Admin Guide: Adding/Managing Users

Where to find key admin tools like Elections, Meeting Manager and more

🛠️ Admin Tools (Overview)

A walkthrough of key admin settings and locations

🕶️ Admin Settings Overview

There are multiple options to customize your ACC/ARB setup

ACC/ARB: Options & Setup

Setting up or Editing Project Types in the ACC/ARB form

ACC/ARB: Project Types

Vlge has a "magic import" feature allowing you to easily import your existing budget

Setup: Budget Import

Vlge has a set of default Accounts but you can add, edit or delete as you need

Financials: Chart of Accounts

Residents can request access to the community portal at your domain

Resident Access Requests

Vlge automatically adds an aerial view where available, but you can customize

Property/Lot Images (Google vs Custom)

Features to help you get up and running on Vlge

😁 Getting Setup

Create and send email campaigns to your community members.

📧 Email Messaging

Use automations to send templates based on certain events

✉️ Messaging: Automations & Templates

How to create and manage email templates for common communications.

🎨 Messaging: Email Templates

Configure postal mail settings and manage mailing funds.

📫 Setting Up Postal Mail

Step-by-step guide for administrators to create and send community emails.

👨🏽‍💻 Sending Email Campaigns

How to create effective billboard announcements that get attention.

📢 Billboard Announcements

Emails, Postal, and Billboard or Banner features 

🗒️ Messaging (All Plans)

A quick overview of where to find things in Financials

💰 Financial Section (Overview)

Add all your vendors, pay vendors and run reports on where you've spent money.

📓 Vendors: Vendor Roster & Management

What your vendors see when a link is generated for them

👩🏽‍💻 Vendors: HOA Vendor Portal Invite

💰 Vendors: Paying Bills/Invoices

Use our magic import tools to bring in historical data as you transition from your prior solution

🪄 Magic Imports - Financials

Run reports quickly on Budgets, Income, Cash flow or a Balance Sheet

📊 Financial Reporting

How to run and understand financial reports in Vlge.

📊 Admin Guide: Financial Reports

An Overview of the available financial settings and configuration

$ Your Budget & Financials

For Boards to process any received expense reimbursements

Expense Reimbursement: Processing

Log and Track assets from supplies to major capital assets

Financial: Asset Tracking (Overview)

How you receive, approve, and pay Vendor invoices

📝 Vendors: Invoice Approval Workflow

When you take a payment outside of the automated system, use this.

💰 Log a Payment Manually

How to bulk-import unit history for your community

⛬ Importing Unit Ledger History

Sometimes you need to waive or void a late fee or fine (or other). Here's how.

💰 Waiving or Adjusting Fees

Adjusting your fiscal year for accounting from Calendar to other

💰 Fiscal Year: Setting your Fiscal Year

How to bring in your prior history per unit

Imports: Unit Level Charge & Payment History

To "undo" a recent import follow these instructions

⚡️ Deleting Recent Financial Imports

For those who use a modified accrual basis for accounting

💰 Entering Manual Disbursements

Creating a bill for a Vendor directly in your portal

Vendors: Creating a New Bill

How to plan and execute your starting balance and accounting setup

💰 Financial Imports: Opening Ledger

You can create rules around sending notices for late notices

🕑 Late Charges & Notice Automation

For auditing purposes, posted entries are locked but you can make a small change to the account posted

💰 Financials: GL Adjustments on Imports

If you wish to accept physical checks (mailed or in person) see this guide

💰 Accepting Physical Checks

💵 Financial Features (All Plans)

Organize, Run, and Archive Better Community Meetings

📝 Meeting Manager Overview (New)

📝 Meeting Manager Configuration

Seek input from your community on the topics that matter to them

📝 Meetings: Topic Builder Tool

Complete guide to running secure online elections and votes.

Elections Manager - Complete Guide

Complete guide for administrators to set up and run community elections.

Creating Elections

Inside Meeting Manager, you can build and publish your meeting Agenda

📝 Meetings: Agenda Builder

👩🏽‍💻 Meeting Management

＄ Vlge Pro Features (Pro Plan)

How you pay Vlge for platform subscriptions

Understanding Platform Billing (Subscriptions)

Billing (All Plans)

A day-by-day guide to getting the most out of Vlge in your first week as a new user.

Owners: Your First Week on Vlge

Step-by-step walkthrough of submitting an architectural change request.

Owners: Submit an ACC/ARB Requests

Step-by-step guide to finding and joining community groups.

👥 Groups: How to Join a Group

Improve resale value by tracking your home's key info

Owners: Track Key Home Details

How to control which emails and notifications you receive from your community.

Owners: Notification Preferences

Residents can easily submit for reimbursements

Owners: Expense Reimbursement

Access and organize your community documents, CC&Rs, and bylaws.

💿 Owners: Accessing Community Docs

Create and track community events or key dates in your association

🎉 Events: Overview of the Events Feature

Build a page dedicated to your event - private or public

🎉 Events: Building an Event Webpage

How residents can submit tickets for the Board to help

🎟️ Support Tickets: Creating and Managing

How to view your portfolio when you own multiple units

🏘️ Multi-Property Owners

Adding & saving your appliances to access manuals and other info

🏠 Homeowner Appliance List

🏡 Features for Residents

AI is used to help guide answers to a variety of questions throughout the platform.

AI: An Overview of AI in Vlge

Get instant AI-powered answers about your CC&Rs and bylaws.

🤖 Ask (Name) - AI Assistant

Turn your audio recording into professional meeting minutes

📝 AI Meeting Minutes (from audio)

🗄️ Unit/Property Attributes

All things AI related and how to get the most out of your setup

🤖 AI Features & Settings (All Plans)

Update your contact information, photo, and account settings.

👤 Profile: Managing Your Profile

Keep your account secure with strong passwords and best practices.

Password & Security

Keep your profile current with the latest email, phone, and address.

👤 Profile: How to Update Your Info

👤 Account

Task: Move out/in Residents

Guides by Task

Sign In

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.