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Owners: Notification Preferences

How to control which emails and notifications you receive from your community.

Types of Notifications

Type

Description

Can Disable?

ACC Updates

Status changes on your requests

No*

Violation Notices

New notices and updates

No*

Election Ballots

Voting invitations

No*

Community Announcements

General community updates

Yes

Meeting Reminders

Upcoming meeting notices

Yes

Newsletter

Periodic community newsletter

Yes

*Official notices cannot be disabled as they may be legally required.

Your best option for managing HOA related notifications is choosing an appropriate email to set as your main contact in the account.

Changing Notification Settings

  1. Go to your Profile or Account Settings

  2. Find the Notifications or Communication Preferences section

  3. Toggle notifications on/off as desired

  4. Save your changes

Email Delivery Issues

If you're not receiving emails:

  • Check your spam/junk folder

  • Add [email protected] to your contacts

  • Verify your email address is correct in your profile

  • Contact your administrator if issues persist

Unsubscribing

To unsubscribe from optional emails, use the "Unsubscribe" link at the bottom of any email, or adjust your preferences in your account settings.

Note: You cannot unsubscribe from official HOA notices (violations, ballots, etc.) as these are required communications.

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