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Password & Security

Keep your account secure with strong passwords and best practices.

Changing Your Password

  1. Go to your account settings

  2. Find the "Password" or "Security" section

  3. Enter your current password

  4. Enter your new password twice

  5. Click "Save" or "Update Password"

Password Requirements

Strong passwords should include:

  • At least 8 characters

  • Mix of uppercase and lowercase letters

  • At least one number

  • At least one special character (!@#$%^&*)

Resetting a Forgotten Password

  1. Go to the sign-in page

  2. Click "Forgot Password?"

  3. Enter your email address

  4. Check your email for a reset link

  5. Click the link and create a new password

Security Best Practices

  • Don't share your password - Even with family members

  • Use a unique password - Don't reuse passwords from other sites

  • Sign out on shared devices - Always log out on public computers

  • Report suspicious activity - If you notice anything unusual

Account Lockout

After multiple failed sign-in attempts, your account may be temporarily locked. Wait 15-30 minutes and try again, or contact support.

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