Keep your profile up to date so your community can reach you and your information is accurate in the directory.
Accessing Your Profile
Click on your name or avatar in the top right
Select "My Profile" or "Account Settings"
Profile Information
You can update the following:
FIELD | DESCRIPTION |
Full Name | Your display name |
Primary contact email | |
Additional Email | Add a second email |
Phone | Mobile or home phone |
Profile Photo | Optional photo for directory |
Communication Preferences | How you prefer to be contacted |
SMS/Text Notifications | Turn on if you wish to receive texts about your community |
Sharing settings | Choose what to share with others |
Phone Support PIN | View or change your PIN. If you call in you may need the PIN for quick verification. |
Changing Your Email
To change your primary email address: Contact your Board team.
Note: Your email is used for sign-in and all community communications.
Uploading a Profile Photo
Go to your profile
Click on the photo area or "Upload Photo"
Select an image file (JPG or PNG)
Crop if needed
Save
Privacy Settings
Control what other community members can see:
Directory Listing - Show/hide in community directory
Contact Info - Who can see your phone/email
Photo - Show/hide profile photo
Make these changes in the lower section of My Profile
Other Customizations:
Adding Family & Pets - Some communities use the Family & Pets for communications, invitations to Groups, lost pet retrieval, and other community functions. What you share is up to you. If you have more than one person associated with your address, you can choose to share these family attributes with the other person/people to save entering it multiple times.
Interests
Your community admin controls what items appear here, but residents & owners can add their interests which may be used for finding groups, finding others with similar interests, and other communications.
You choose what to share if anything.




