Postal Mail Feature
Vlge allows designated roles (see capabilities/permissions) to send physical postal mail directly from the platform. This is useful for official notices, certified letters, and reaching residents who may not check email.
How It Works
Postal mail is sent through 3rd party mail fulfillment service:
Create your letter or upload a PDF (or multiple - see below)
Select recipients
Preview the formatted mail piece
Confirm and send
PostGrid prints, stuffs, and mails within 1-2 business days
Track delivery status in the platform
Mail Types
Type | Description | Typical Use |
First Class | Standard USPS First Class | General notices |
Certified | With delivery confirmation | Legal notices |
Certified + Return Receipt | Proof of delivery | Important legal matters |
Delivery Times: Delivery times vary and can take 1-2 weeks depending on the service.
👉 Uploading multiple PDFs - the third-party mail fulfillment service accepts only single PDFs upon transmission. Vlge will create a single PDF file out of multiple PDF uploads. Upload your PDFs in the order you want them structured, and click preview at the end to see your final mailing
Pricing
Postal mail pricing includes:
Base postage - Per piece mailing cost
Additional pages - Extra charge for multi-page letters
Color printing - Optional color surcharge
⚠️ Caution on 6+ page mailings
Keeping prices seemingly reasonable for the print, stuff, stamp, and mail process relies heavily on automation. Third-party mail fulfillment houses like PostGrid are able to efficiently print, fold, stuff the envelope, and mail anything under 6 pages. Once you exceed 5 pages, your particular mailing has to take a far more manual route (in addition to added postage from USPS) and thus incurs significant additional cost, as much as $6 to $7 per piece. Approximately 95% of all mailings are under 6 pages.
Consider posting longer informational documents in your Vlge portal and referencing them in your paper mailings when necessary.
Creating a Mailing (Board or Admins)
Go to Admin → Messaging → Postal Mail
Click "New Mailing"
Upload your PDF or create from template
Select recipients (all members, by group, or specific addresses)
Choose mail type and options
Preview and confirm
Complete payment or use prepaid balance
Tracking Mail (Depending on Mail Type)
After sending, you can track:
Mail piece status (processing, in transit, delivered)
Delivery confirmation for certified mail
Any failed deliveries or returns
⭐️ Visit Postal Mail in Messaging and review your mailings.
👉 Click the eye icon to view details of any send and get the link for tracking (when available)
