Postal Mail Feature
Vlge allows designated roles (see permissions) to send physical postal mail directly from the platform. This is useful for official notices, certified letters, and reaching residents who may not check email.
How It Works
Postal mail is sent through PostGrid, a professional mail fulfillment service:
Create your letter or upload a PDF
Select recipients
Preview the formatted mail piece
Confirm and send
PostGrid prints, stuffs, and mails within 1-2 business days
Track delivery status in the platform
Mail Types
Type | Description | Typical Use |
First Class | Standard USPS First Class | General notices |
Certified | With delivery confirmation | Legal notices |
Certified + Return Receipt | Proof of delivery | Important legal matters |
Delivery Times: Delivery times vary and can take 1-2 weeks depending on the service.
Pricing
Postal mail pricing includes:
Base postage - Per piece mailing cost
Additional pages - Extra charge for multi-page letters
Color printing - Optional color surcharge
Creating a Mailing (Board or Admins)
Go to Admin → Messaging → Postal Mail
Click "New Mailing"
Upload your PDF or create from template
Select recipients (all members, by group, or specific addresses)
Choose mail type and options
Preview and confirm
Complete payment or use prepaid balance
Tracking Mail (Depending on Mail Type)
After sending, you can track:
Mail piece status (processing, in transit, delivered)
Delivery confirmation for certified mail
Any failed deliveries or returns
⭐️ Visit Postal Mail in Messaging and review your mailings.
👉 Click the eye icon to view details of any send and get the link for tracking (when available)
