Postal Mail Setup (Admin Guide)
Configure postal mail capabilities for your community. You can find a link to Postal Mail creation in Admin Tools → Messaging.
Note: Sending Postal mail incurs additional charges per piece due to postage and printing. Rates are highly competitive. Charges require you establish a pre-paid balance first from which mailings will be deducted.
Inside Messaging → Choose Postal Mail
Create a New Mail
Initial Setup
Go to Admin → Billing Settings
Find Postal Mail section
Configure billing mode:
Prepaid - Add funds before sending
Pay-per-use - Charge per mailing
Adding Postal Funds (Prepaid Mode)
Go to Admin → Messaging → Postal Mail
Click "Manage Funds"
Enter amount to add
Complete payment
Pricing Structure
Base postage - Per piece
Additional pages - Beyond first page
Color printing - Optional surcharge
Certified mail - Higher cost, delivery confirmation
Return Address
Configure your return address:
Go to organization settings
Enter mailing address
This appears as return address on all mail
Tracking Mailings
View status of all mailings
Track delivery for certified mail
See remaining balance
Download usage reports
Best Practices
Maintain adequate balance for urgent mailings
Use certified mail for legal notices
Preview before sending
Keep records of important mailings