Understanding Vlge Billing (For HOA Boards & Admins)
This article explains how billing works for Vlge Communities. If you're a resident, this covers platform billing for your HOA, not your HOA dues. See Making Payments for how to pay your dues.
Vlge Plans
Vlge offers different plans based on community needs:
Plan | Features |
Basic | Essential community management features |
Pro | All Basic features plus Elections, advanced messaging |
Enterprise | Custom features and dedicated support |
Usage-Based Features
Some features have additional usage-based costs:
Postal Mail - Per-piece mailing costs (postage + printing)
Payment Processing (If absorbed by the Association) - Charges related to ACH and Credit Card processing
AI Credits - Not common - but certain features may allot credits for AI usage (image or logo creation) and usage in excess would be billed separately
Billing for Administrators
Administrators can view and manage billing:
Go to General Settings → Platform Subscription to view your plan
View current plan and usage & update payment methods
Go to General Settings → Platform Billing to see your next bill and download previous invoices.
Payment Methods
Vlge accepts:
Credit/debit cards (Visa, MasterCard, Amex)
ACH bank transfer (for annual plans)
👉 Your First Bill
Unless your free trial ends on the final day of the previous month, your first month will be prorated based on the number of days in that month that are actually used. Future months will be billed starting on the first of the month and include the whole month. This helps keep accounting most accurate aligning the bill with the usage month.
Simply enter your payment method at any point prior to the end of your free trial, and your charges will begin after the trial ends.
Questions About Your HOA Dues?
Vlge billing is separate from your HOA dues. For questions about your assessments or HOA account balance, contact your community administrator or management company.