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Understanding Platform Billing (Subscriptions)

How you pay Vlge for platform subscriptions

Understanding Vlge Billing

This article explains how billing works for Vlge Communities. If you're a resident, this covers platform billing for your HOA, not your HOA dues. See Making Payments for how to pay your dues.

Vlge Plans

Vlge offers different plans based on community needs:

Plan

Features

Basic

Essential community management features

Pro

All Basic features plus Elections, advanced messaging

Enterprise

Custom features and dedicated support

Usage-Based Features

Some features have additional usage-based costs:

  • Postal Mail - Per-piece mailing costs (postage + printing)

  • SMS/Text Messages - Per-message cost (if enabled)

  • Elections - May have per-voter fees on Basic plan

Billing for Administrators

Administrators can view and manage billing:

  1. Go to Admin → Billing Settings

  2. View current plan and usage

  3. Update payment methods

  4. Download invoices

Payment Methods

Vlge accepts:

  • Credit/debit cards (Visa, MasterCard, Amex)

  • ACH bank transfer (for annual plans)

Questions About Your HOA Dues?

Vlge billing is separate from your HOA dues. For questions about your assessments or HOA account balance, contact your community administrator or management company.

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