When residents/members enroll in autopay, they are added to a list found in the billing and collections page in the financial dashboard. Look for auto pay report.
On this page, you can sort by address, balance, or amount used. On the far right, you'll notice an action button called "Collect". Clicking Collect will manually trigger the use of auto-pay to settle the amount seen in the balance column.
Once you click the final Collect button, the payment method will be used to settle the outstanding amount.
Notifications:
No notification is sent when a payment is collected via manually trigger collect in this page.