⚠️ Admin Guide: Managing Violations (Notices)

Learn how to effectively manage the violation process in your community.

Note: Vlge comes with several pre-sets of categories, violation types, etc. Use General Settings -- Notice Preferences to edit and adjust, or add your own to customize for your community.

Terminology: Many communities find that using the term "Violation" immediately triggers a negative response, but starting with a "Notice" is better received. You can decide for your community, but you will see both terms used in Vlge.

Creating a Violation Notice

Go to Admin → Violations
Click "New Violation"
Select the property/address
Choose violation type
Add description and photos
Select notice level (First Notice, etc.)
Set cure period deadline
Review and send

Violation Types

Configure common violation types: (Examples - you edit/configure your own)

Lawn/Landscaping
Exterior Maintenance
Parking
Trash/Recycling
Unapproved Modifications
Noise
Pet Violations

👉 Select General Settings ➡ Notice Settings to configure your Violations/Notices

For each added notice type, you can set:

the CC&R code reference
specific resolve days
the fine amount
Curability - whether or not this type of infraction can be cured

⭐️ A note on "Curability":

In several states, laws determine required association actions based on the "curability" (Curable vs Incurable) of a specific violation. For example, in a community where there are fines for setting off fireworks, that violation type is "not curable" (incurable) because you can't "un-set-off" a firework. By contrast, the construction of a Shed with improper materials is "curable" as it can be removed and the area restored to its previous condition.

👉 Adding and Configuring Notice Types:

⚡️ Note the Email Template tab: Any text included in the email template tab (its optional) will be available as a {{variable}} for inclusion in automated emails regarding violations or notices. This is often used for community specific language or guidance on cures for these violations - in addition to the CC&R reference.

See Messaging Templates

Documentation Best Practices

Take clear, dated photos
Note specific CC&R violations
Be objective in descriptions
Document from public areas only
Maintain consistent standards

Sending Notices

You have several options when sending violations or notices. In some states, specific delivery types are required before any enforcement action can be taken. Consult your attorney or state laws for specifics.