Vlge provides powerful email tools for community communication. Administrators can send targeted emails to specific groups or the entire community.
👉 Where to Find Email
Visit the Admin Tools → Messaging → Email
Find Email Messaging in the top center:
Review status of prior messages or create a new one:
Begin the Setup of your message:
Recipients:
Choose by Unit, by Resident, by Group or custom.
For additional details on Emails, see THIS ARTICLE on sending campaigns.
Email Features
Rich Text Editor - Format emails with headings, lists, links, and images
Recipient Targeting - Send to all members, specific groups, or individuals
Templates - Save and reuse common email formats
Scheduling - Schedule emails to send later
Tracking - See delivery and open rates
Sending an Email (Administrators)
Go to Admin → Messaging → Email
Click "New Email"
Enter the subject line
Compose your message
Select recipients:
All Members
By Group (Board, ACC Committee, etc.)
Specific users
Preview your email
Send immediately or schedule
Email Best Practices
Clear subject lines - Make it obvious what the email is about
Keep it concise - Respect residents' time
Include action items - What should residents do?
Add deadlines - If action is required, when is it due?
Proofread - Check for errors before sending
Email Deliverability
Emails are sent through Amazon SES (Simple Email Service) for reliable delivery. To ensure your emails reach residents:
Use your community's verified sender domain
Avoid spam trigger words
Ask residents to add your email to their contacts