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πŸ’° Waiving or Adjusting Fees

Sometimes you need to waive or void a late fee or fine (or other). Here's how.

πŸ‘‰ Navigate to the unit for which you're looking to make a change to the charges.

  • Open the Unit Detail page by clicking on the units from the All Properties page.

  • Scroll down to the Charge History.

  • Find the transaction that you want to edit.

  • Click the Pencil Edit icon and change the status to Waived.

Fees can be Voided or Waived. A reason code and short description is required for each and will be stored in the master Audit log.

πŸ›Ÿ Need more help? Just ask!

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