This is the set of triggers that determine when an email is sent. These are either based on "events" like a status change or on a date or time schedule (3 days before xyz) etc.

This is the specific content that is sent. You can configure each template or add new ones.

The events below are available as triggers to send your templates. A set of basic templates is provided, but you can add new ones as you wish.

‼️ Important: Account Delinquencies and automated messaging. Vlge has an advanced system for handling account based delinquencies due to dues or other specific charges being late. See Financial Dashboard -- Billing & Collections -- click on Delinquent Accounts to reach these Automation Settings.

Learn more about Templates here.

You may wish to send specific templates to users based on a date - and even with certain conditions such as balance not paid. For example, lets say you have a new resident move in to your community and that date is set as January 1. You can see a Move-In Welcome email to send on that day, and a Follow-Up 7 days later,

Vlge has created and populated several common triggers based on date. To use them, you will simply Create a Template, then Set Up the date-based trigger by configuring then and assigning that template.

Select your template and save the automation.

Choose available conditions:

You must assign a template to an automation in order to use it. If you do not assign a template to send for the automation created, the system may use a default or basic template and you may not get the result you are hoping for.

Click Configure - then select the template that aligns with your automation (or go create a new one and then come back to select it.)