Transactions
Where to find it: Financial Dashboard → Transactions
The Transactions page is the history of every line that moves money in or out of your community bank accounts. Use it to search, filter, and review. Categorizing, recategorizing, and deposit matching happen in the Financial Inbox.
What shows up on this page
Each type has a small label so you can tell rows apart.
Bank feed (Plaid)
Lines synced from a connected bank account.
WAB
Lines synced from a Western Alliance Bank account.
Imported
Lines brought in through a CSV bank import. If a category was assigned during import, the row links to its journal entry. Deposits are not categorized as income. A deposit is the movement from undeposited to deposited. The charge already carries the category. Match the deposit in Financial Inbox.
Manual Entry
A transaction recorded by hand before it appeared in a bank sync. These rows have a violet Manual Entry badge. If a likely bank match appears later, you will see Match suggested. Confirm that match in Financial Inbox.
Manual (disbursement)
Checks, ACH, wires, and other disbursements recorded through Disbursements. Use the Manage button on those rows. Do not categorize them on Transactions.
Reading the transaction list
Each row shows:
Date — when the transaction occurred
Description — payee or bank description
Account — which bank account the line belongs to
Category — the GL account after categorization, Matched deposit, Undeposited Funds (clearing), or Uncategorized
Amount — money out in red with a minus sign; money in in green with a plus sign
Actions — Categorize in Inbox, Match in Inbox, View JE, or Manage
A paperclip next to the category means receipts are attached to that journal entry.
Searching and filtering
Search
Type any part of a description, payee name, or reference.
Date range
Limit the list to a billing period, month, or reconciliation window.
Accounts
Show or hide specific bank accounts. Accounts are grouped by source (connected, WAB, or imported). Use All or None to reset.
Uncategorized only
Shows rows that still need a category. Open those from Categorize in Inbox. The filter only changes this list. It does not categorize them.
Manual entries only
Shows violet Manual Entry rows.
Filters combine. For example, search uncategorized rows for one vendor, or limit manual entries to a date range.
Actions menu
Click Actions in the top right for:
Sync All Accounts — pull the latest transactions from connected bank feeds
Add Transaction — record a transaction by hand
Add Journal Entry — create a standalone accounting entry not tied to a bank line
Add Bank Account — connect or configure a bank account
Export CSV — download the current filtered list (up to 5,000 rows)
Adding a transaction manually
Choose Actions → Add Transaction when you need to record something before a sync, or when you are tracking a manual bank account.
Add Transaction tab
Choose Money Out or Money In
Enter the date, amount, and description
Select the bank account
Optionally pick a category now, or leave it uncategorized and finish it in Financial Inbox
Add notes if helpful
Click Add Transaction
If you select a synced account, a later bank sync will ask you to confirm the match in Financial Inbox instead of creating a duplicate.
Record Transfer tab
Use this to move money between accounts, such as checking to savings.
Enter the transfer date and amount
Select the from bank account
Select the to GL account (often another bank or cash account)
Enter a description
Click Record Transfer
The from bank account must have a GL mapping under Banking settings.
Categorizing
Categorizing creates a journal entry that links the bank line to your chart of accounts. The entry posts automatically.
On an uncategorized bank feed or WAB row, click Categorize in Inbox. On the Inbox card:
Accept posts the suggested account when a suggestion is shown
Edit lets you choose the account and optionally set vendor, description, notes, receipts, and Remember this
Save & Post saves the entry
You can categorize bank feed lines that are no longer pending, and WAB lines after overnight final post. You cannot categorize from this page:
Manual disbursements — use Disbursements → Manage
Unmatched imported deposits — match them in Financial Inbox. Do not categorize them as income.
Manual Entry rows with a suggested match — confirm the match in Financial Inbox
Matched deposits and Undeposited Funds rows — finish the match in Financial Inbox
WAB same-day rows — wait until the bank final-posts them
Pending bank lines — wait until they settle
If an outgoing payment looks like an approved bill, match it from Pay Bills. Categorizing it here would book the expense twice.
Changing a category
The gray tag button is no longer on this page. To change the account on a posted bank feed or WAB line:
Open Financial Inbox.
Set Status to Completed and Type to Categorization.
Find the transaction and click Undo.
When the card is open again, click Edit, choose the correct account, and click Save & Post.
Undo posts a reversing journal entry and keeps the original in the audit trail. If the line is inside a completed bank reconciliation, reopen that reconciliation first. Undo stays blocked until you do.
For an imported row that already has a journal entry, click View JE, then Correct account on the category line. Amounts and dates stay the same. A reconciled line shows Reconciled - locked until that reconciliation is reopened.
Full steps are also in Financial Inbox.
Prerequisites
Each bank account must be mapped to a GL account under Banking settings. Categorization is blocked until that mapping exists.
Transfers between bank accounts should use the other bank’s asset account, not an expense or revenue account. Use Actions → Add Transaction → Record Transfer, or categorize the bank line to the destination cash account.
Matching resident payments to bank deposits
Check, cash, and other offline payments can sit in pending deposits until the deposit clears the bank. Match that money-in line in Financial Inbox, not by assigning an income category on Transactions.
A matched row shows Matched deposit. To change the match, open Financial Inbox, filter to Completed and Deposits, and click Undo.
Manual entry matches
When a hand-entered line on a synced account later matches the bank feed, the row shows Match suggested. Click Match in Inbox to confirm it. After you confirm, the manual row leaves this list and the bank line remains.
Editing and updating transactions
What you want to do | Where to do it |
Categorize a new bank feed or WAB line | Transactions → Categorize in Inbox, or Financial Inbox directly. Accept, or Edit then Save & Post |
Change the category on a posted bank feed or WAB line | Financial Inbox → Completed → Categorization → Undo, then Edit and Save & Post |
Change the category on an imported row | Transactions → View JE → Correct account |
Add or remove receipts | Edit in Financial Inbox while categorizing, or open the journal entry |
Record a check or ACH before it clears | Disbursements |
Match a resident deposit | Financial Inbox → Match deposit |
Record a transfer between accounts | Actions → Add Transaction → Record Transfer |
Export for your accountant | Actions → Export CSV |
Status labels in the Actions column
Label or button | Meaning |
Pending | The bank has not finalized this line. Categorization waits until it settles. |
Same-day | WAB memo-posted this today. Categorization unlocks after the overnight final post. |
Categorize in Inbox | The line still needs a GL account. Opens Financial Inbox. |
Match in Inbox | Finish a deposit match, or confirm a suggested manual-entry match. |
Matched deposit | Already paired with recorded resident payments. Undo the match in Inbox if it is wrong. |
View JE | Opens the posted journal entry. Imported rows can use Correct account from there. |
Manage | Manual disbursement. Opens Disbursements. |
Unmatched | Imported bank deposit not yet matched to recorded payments. |
Tips
Do daily categorization and deposit matching in Financial Inbox, then use Transactions to look something up.
Sync first if you expect new activity: Actions → Sync All Accounts.
Handle vendor bills in Pay Bills, not by categorizing the bank line.
Attach receipts while you categorize, while the context is fresh.
Leave Remember this checked for recurring vendors.
Confirm GL mappings under Banking settings whenever you add an account.
Common questions
How do I recategorize a transaction?
For a bank feed or WAB line, use Financial Inbox. Filter to Completed and Categorization, click Undo, then Edit and Save & Post. For an imported row, click View JE and Correct account. There is no tag button on Transactions.
Why can’t I categorize a transaction?
Common reasons: the bank line is still pending or same-day, it is a disbursement, it is a deposit that should be matched, or the bank account has no GL mapping.
What is the difference between Add Transaction and Add Journal Entry?
Add Transaction records an expected bank line. Add Journal Entry creates a general accounting entry with no bank line, such as an accrual or adjustment.
Do I need to post journal entries separately?
No. Categorizing creates and posts the journal entry in one step.
Can I categorize a transfer as an expense?
No. Use Record Transfer, or categorize the bank line to the other cash account.
Where did my receipt go?
Receipts live on the journal entry. The Category column shows a paperclip count. Open the journal entry to view or change files.
Do transactions disappear?
Usually the row is still there and a filter is hiding it.
1. Filters and pagination
The page shows 50 rows per page, newest first. Older rows are on later pages.
Uncategorized only hides categorized rows
Manual entries only hides bank feed and imported rows
Date range hides anything outside the dates
Account filter hides accounts you unchecked
Search hides rows that do not match
Clear the filters and use Previous or the page numbers. For a large pull, use Actions → Export CSV.
2. Pending bank lines
Bank feed lines that are still pending are hidden from the main list until they post. WAB same-day rows can appear, but categorization stays locked until the overnight final post.
3. Manual entries that were matched
When you confirm a match in Financial Inbox, the manual row leaves this list. The bank feed row takes its place.
4. Duplicate rows hidden on purpose
If your organization records checks before they clear, a bank line that matches a manual disbursement may be hidden so the payment is not listed twice. The Manual disbursement row stays visible. Voided disbursements are excluded. Manage those on Disbursements.
5. Bank feed retractions
When the bank or Plaid retracts a line, the next sync can remove it from Transactions. If you already categorized it, the journal entry usually still exists under Financial Dashboard → Journal Entries. The accounting record is not deleted automatically.
Related screens
Financial Inbox — categorize, recategorize, and match deposits
Bank Reconciliation — month-end statement close
Transactions vs Inbox vs Bank Rec — which screen to open
Banking — connect accounts and set GL mappings
Disbursements — checks and outbound payments
Pay Bills — match bank lines to approved vendor bills
If a transaction still will not categorize, note the description, date, amount, and account, then contact support.