👉 BETA LAUNCH - 8/8/26
Note: Requires Vlge Pro
You can enable a social media style discussion Board for your community including gif's (powered by Giphy), adding images, and tagging categories for easy search.
Post, Like, and comment just as you would in popular platforms your community is already familiar with.
Bonus BETA Features:
The discussion Board will attempt to recognize recommendations for Vendors and create Vendor Profiles for ease of reference and future search.
Auto-Moderation - The system uses AWS to recognize potentially inappropriate posts and comments and flag them.
Limit post comments (or pause)
More soon!
You can enable/disable this feature in the General Settings → Features,
🛠️ Advanced Settings
Visit Admin Tools → "Discussion Manager" (or the name you choose)
In Discussion Manager, you can change the name of the feed from "Discussion" to a name of your choice, as well as Edit the "sub-text" shown on the discussion page. While several topics have been seeded, you can edit or add topics of your own as well.
📝 Community Rules:
You can edit or delete or rename Community Rules, which publishes as a pop-up modal on the Discussions page
⚡️ AI Moderation
What it is
AI moderation scores posts and comments for toxicity after they’re published. It uses AWS Comprehend (English text). Scores run from 0 (clean) to 1 (severe). This is separate from AI topic suggestions. Turning one off does not turn the other off.
Where admins control it
Admin Tools → Discussions Manager → AI moderation
Enable AI moderation - on/off for scoring and AI flags
Flag threshold - default 0.7 (70%)
Auto-hide threshold - default 0.9 (90%) (posts only; should be ≥ flag threshold)
What happens at each score level
Result | What members/admins see |
Below flag threshold | Nothing special - content stays visible, no AI flag |
At/above flag threshold | An AI flag is added to the moderator review queue |
At/above auto-hide threshold (posts only) | Post is automatically hidden from the feed until a moderator restores it, and an AI flag is opened |
Important details:
Comments/replies can be flagged, but never auto-hidden.
Scoring runs after publish - members don’t wait on AI to post.
If scoring is unavailable, content is treated as not scored (not as “clean”).
Re-scoring the same item does not create duplicate open AI flags.
AI Moderation is imperfect in its nature and relies on human moderators to make the ultimate decision when content is flagged (depending on your settings).
💬 Moderator workflow (Use Moderation button on page)
Review the flag queue (reason includes the top toxicity label and score %, e.g. “AI moderation: INSULT (82%)”).
For auto-hidden posts: unhide, remove, or leave hidden as appropriate.
Members can also report content manually; those appear as member flags (not AI).
🔖 Notifications
Moderators can get email when content is flagged or auto-hidden, via My Profile → Notifications → Flagged Content (shown only to people who can moderate; defaults on).
Practical admin tips
Start with defaults (0.7 flag / 0.9 auto-hide).
Lower the flag threshold if too much slips through; raise it if the queue is noisy.
Keep auto-hide stricter than (or equal to) the flag threshold so borderline posts are reviewed without disappearing from the feed.
Don’t rely on AI alone — member reports and human review still matter for context, tone, and community norms.
What it does not do
It does not invent community rules or replace your code of conduct.
It does not auto-hide comments.
It does not block someone from posting before submit (it runs after).
It does not score empty text as toxic.
⚡️ AI Topic Suggestions
What it is
AI topic suggestions automatically tag new (and edited) posts with topics from your community’s active topic list. They’re suggestions added after publish - not a separate review queue, and not the same thing as AI moderation (toxicity scoring).
Admins turn this on/off in Admin Tools → Discussions Manager → AI moderation, under Enable AI topic suggestions (default: on).
When it runs
A member publishes a post (or edits a post’s text).
The post is saved immediately - members don’t wait on AI.
In the background, if AI topic suggestions are enabled, the system:
Loads that org’s active topics only
Sends the post text (up to ~4,000 characters) plus those topic names to the AI classifier
Asks for topics that genuinely apply, using exact topic names, up to 3
Keeps only suggestions with confidence ≥ 50%
Adds those tags to the post
Comments/replies are not topic-classified - only posts.
If the setting is off, there are no active topics, or the AI service isn’t available, nothing is suggested and the post still works normally.
How tags can get on a post
A post can have topics from three sources:
Source | How |
Author | Member picks topics when composing |
AI | Suggested after publish/edit (marked in the feed) |
Moderator | Moderator uses Change topics on the post |
A few Rules of Note:
AI adds matching topics; it does not remove or overwrite topics the author or a moderator already set.
If the author already chose a topic, AI will not replace that assignment for the same topic.
A moderator’s Change topics replaces the full topic set for that post (those become moderator-sourced).
Inactive topics are not offered to members and are not used for AI suggestions.
What members see
Topic chips appear under the post. AI-suggested chips show a small ✦ and a tooltip like “Suggested by AI.” Author- and moderator-chosen topics look the same without that marker.
How this relates to your topic list
Defaults are seeded for each community.
AI can only suggest from active topics. Deactivating a topic (eye icon) stops it from being selected on new posts and from being suggested going forward; existing posts keep the old tag.
Better topic names → better suggestions. Vague or overlapping names make classification less reliable.
What it does not do
It does not auto-hide or flag content (that’s AI moderation).
It does not invent new topic names - only your org’s list.
It does not require members to accept suggestions before the post appears.
🔍 One nuance: “New post” emails that depend on topics use the topics known at publish time (usually author-picked). AI tags added a moment later help feed filters and later viewing more than that first notification burst.
🔑 Roles & Permissions - Who can do what
You can determine who can see, post, comment, and moderate the Discussions page. the majority of settings are located in Admin Tools Discussion Manager and in the section called "Who Can Participate". The roles visible here, however, are set in General Settings, Roles and Permissions, which is where you control the majority of capabilities for any given role.
Visibility: Can see the left nav item and visit the page
Post: Can create a new post/topic and post it to others
Comment: Can comment but not post new topics
👉 New Capabilities governing Discussion feature
If you visit General Settings and then Roles and Permissions, in the Communications section, you will see three new capabilities:
View Discussion Manager: See the settings tool in Admin Tools, ability to open it
Manage Discussion Settings: Make changes to the Discussion Manager settings
Moderate Discussion Feed: Take action on discussion posts & comments
🔔 Notifications
My Profile ➡ Notifications settings now includes settings for Discussions when enabled. See image below for these settings. When you click Selected Topics, you are shown the topics available at that time. You can revisit later if additional topics are added.
