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Understanding User Roles

Learn about Resident, Admin, Board Member, and other user roles.

User Roles in Vlge

Vlge uses roles to control what each user can see and do. A user can have multiple roles.

Available Roles

Role

Description

Typical Permissions

Resident

Property owner or occupant

Submit ACC requests, view documents, participate in elections

Board Member

Elected board member

Everything Resident can do, plus view board reports

Admin

Community administrator

Manage users, ACC requests, violations, messaging

Super Admin

Full access administrator

All permissions including billing and settings

ACC Reviewer

Architectural committee member

Review and vote on ACC requests

Renter

Tenant (non-owner)

Limited access based on community settings

Role Requirements

Resident Role: To be assigned the Resident role, a user must have an address associated with their account. This ensures voting and other resident-specific features work correctly.

Important Note: By default, the Elections feature limits voters to those with a Resident role type enabled. Other roles may be enabled as well, but at a minimum the Resident role type must be assigned.

Multiple Roles

Users can have multiple roles. For example, a board member who is also a resident would have both "Resident" and "Board Member" roles, giving them access to both sets of features.

Role Assignment

Roles are assigned by administrators. If you believe your role is incorrect, contact your community administrator.

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