There are two concepts that might be easily confused - Roles (what you assign capabilities to as an organization) and Unit Relationships (how an individual relates to a specific property - like Owner, Resident, Renter etc)
User Roles in Vlge
Vlge uses roles to control what each user can see and do through a series of "capabilities." A user can have multiple roles at the same time and the system grants the max capabilities available at any one time.
Roles may also be useful as filters for systems like Messaging (e.g. send email to all users with "Admin" in their roles).
Default Roles
Role | Description | Typical Permissions |
Resident | Property owner or occupant | Submit ACC requests, view documents, participate in elections |
Board Member | Elected board member | Everything Resident can do, plus view board reports |
Admin | Community administrator | Manage users, ACC requests, violations, messaging |
Super Admin | Full access administrator | All permissions including billing and settings |
ACC Reviewer | Architectural committee member | Review and vote on ACC requests |
Renter | Tenant (non-owner) | Limited access based on community settings |
👉 See Roles & Permissions in the General Settings
🔑 Here is an example of a setup using solely System role defaults
🔑 When you click edit on any role you will see all available capabilities
👉 Most Resident or Owner capabilities will be found lower in the page in "Personal & property"
Note the Quick Reference at the top right to help you understand each capability.
⚡️ Per Person overrides
You can also grant a single individual an override capability in their Person detail page (All People, find the person, click their name)
Role Requirements
Resident Role: To be assigned the Resident role, a user must have an address associated with their account. This ensures voting and other resident-specific features work correctly.
Multiple Roles
Users can have multiple roles. For example, a board member who is also a resident would have both "Resident" and "Board Member" roles, giving them access to both sets of features.
Role Assignment
Roles are assigned by administrators. If you believe your role is incorrect, contact your community administrator.
🛟 Need more help? Just ask!